> For the complete documentation index, see [llms.txt](https://docs.exvist.com/encoder-pro/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.exvist.com/encoder-pro/resources/faq/network/wifi.md).

# WIFI

## Why is it failed to connect to WiFi?

Please follow below steps:

1. Double check whether the SSID is named after the combination with alphabets in English and numbers only;
2. Double check whether the password entered is correct;
3. Power off the encoder and plug out the ethernet cable to make WiFi valid.

{% hint style="info" %}
:man\_mage: **Tips**: It can only be used for receiving WiFi signal instead of the access point for you to search it on your smartphone.
{% endhint %}