# About EXVIST

## More updates will be available in our [<mark style="color:red;">Help Center</mark>](https://support.exvist.com/portal/en/home).

Established in year 2017 in Shenzhen China, [EXVIST](https://www.exvist.com) is a National High-tech Enterprises specializing in R\&D, sales and production of IP solutions, a professional encoder & extender manufacturer serving the partners around the world in the markets of Audio and Video. EXVIST have been providing customers with more professional and customized services for a long time, and supporting them to win customers and projects in the increasingly competitive market.

We aim to meet the needs of a changing world by harnessing the power of our technological innovations and our team, while helping you protect your employees, customers and assets, especially during this challenging time.

We’re committed to delivering high-quality, innovative solutions with a best-in-class sales and support team that is focused on your success. EXVIST’s extensive and diverse global team consists of professionals to provide the best support including the ODM/OEM or retails.&#x20;

We focus on your success, on providing our customers with IP-based audio & video products and solutions with core competitiveness, let our customers focus on customer service, market development and brand promotion, and to achieve a win-win situation.

EXVIST, Your Reliable IP Audio\&Video Solutions ODM/OEM Partner!&#x20;

**Contact information**

Company Name: SHENZHEN EXVIST TECHNOLOGY CO., LTD

Office Tel:  +86-755-28711762

WhatsApp: +86-18923798767

Customer Service: <info@exvist.com>

Wholesale & Distributor: <wyliu@exvist.com>

{% hint style="info" %}
:man\_mage: **Tips**: All of firmwares should be upgraded with the tool "EncDeviceTool" only!!!
{% endhint %}

## <mark style="color:red;">IMPORTANT UPDATE NOTICE!!!</mark>

* #### If you already received our latest hardware version and it cannot be searched via IPCManager or DeviceManager, please go to following link for downloading another tool and technical support.&#x20;

{% embed url="<https://docs.exvist.com/video-encoder>" %}

* **The UI will be updated completely but functions are basically same.  Later brand new features will be updated accordingly, especially for broadcasting scenario like video conference, medical forum etc.**
* **If you're using our hardware with TV version, please go to following link for technical support or details about the settings:**

{% content-ref url="/pages/avGuxTNUTzJMPbGsnyXc" %}
[Fusion](/encoder-pro/fusion/model-comparison.md)
{% endcontent-ref %}

## Product Line

{% embed url="<https://docs.exvist.com/livecam>" %}

{% embed url="<https://docs.exvist.com/extender>" %}

{% embed url="<https://docs.exvist.com/transmitter>" %}


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