Preview

Why does it show like the below?

Go to Setting->Video/Audio->Video->Change Codec type from H.265 to H.264

Why does it show "Video Loss"?

That means the encoder doesn't detect any video source and 1920x1080@30HZ will be shown from Setting->System->System Status. In this case, please follow below steps which might help you:

  • Power off the encoder;

  • Clean both connectors of HDMI cable with industrial alcohol;

  • Re-plug in the HDMI cable and power on the encoder;

  • Check whether it can detect video source;

You can learn more about EDID:

How can we preview video in H.265?

You can preview via VLC player or access the encoder from IE.

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